1. Introduction

Welcome to FROKME! This Privacy Policy outlines how FROKME (“we,” “our,” or “us”) collects, uses, and protects the personal information of users (“you” or “your”) on our online platform. By accessing or using FROKME, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect personal information provided by you, including but not limited to:

  • Name
  • Contact details (email address, phone number)
  • Shipping and billing addresses
  • Payment information
  • User account details

b. User-Generated Content

Any content you voluntarily share on FROKME, such as reviews, comments, or product uploads, may be collected and displayed publicly.

c. Device Information

We may collect information about the device you use to access FROKME, including:

  • Device type
  • Operating system
  • Browser type
  • IP address

d. Usage Data

We collect information about your interactions with FROKME, including pages visited, products viewed, and actions taken.

3. How We Use Your Information

We use your information for various purposes, including:

  • Processing and fulfilling orders
  • Personalizing user experience
  • Communicating with you about orders, promotions, and updates
  • Analyzing and improving our services
  • Detecting and preventing fraud

4. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers who assist in our operations (e.g., payment processors, shipping partners)
  • Legal authorities in response to legal requests or to protect our rights

5. Cookies and Similar Technologies

FROKME uses cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

6. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Third-Party Links

FROKME may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. User Controls

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications
  • Disable cookies

9. Children’s Privacy

FROKME is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

FROKME reserves the right to update this Privacy Policy. We will notify users of any material changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support.india@frokme.com.

By using FROKME, you acknowledge that you have read and understood this Privacy Policy. Thank you for entrusting us with your information.