Welcome to FROKME, the online marketplace connecting buyers and sellers. By accessing our website, you agree to comply with our terms and conditions.

  • All content on this platform, including text, graphics, logos, and images, is the property of FROKME and is protected by copyright laws.
  • Please use this website responsibly and refrain from any activities that may disrupt its operation.
  • Our platform may contain links to external websites; however, these sites are beyond our control and not governed by our terms.

We’re not liable for any damages resulting from the use of our platform, and these terms may be updated without notice.

SHIPPING POLICY

1. Processing Time:

Orders are typically processed and shipped within 14 business days from the date of purchase. However, please note that processing times may vary during peak seasons or due to unforeseen circumstances. We strive to get your order to you as quickly as possible.

2. Shipping Methods:

We offer various shipping options to cater to your preferences. You can select your preferred shipping method at checkout. Please note that shipping costs and delivery times may vary based on your location and the chosen shipping method.

3. Shipping Destinations:

FROKME currently ships to locations within India. If your location is not covered in the available options during checkout, please contact our customer support for assistance.

4. Shipping Costs:

Shipping costs are calculated based on the weight of your order and the shipping destination. You can view the shipping costs at checkout before completing your purchase. Any applicable taxes or duties imposed by customs in the destination country are the responsibility of the customer.

5. Tracking Information:

Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment and estimate the delivery date.

6. Delivery Time:

Delivery times vary depending on the shipping method chosen and your location. Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as customs processing.

7. Order Changes:

Once an order has been placed, changes to shipping addresses or order items may not be possible. Please double-check your order details before confirming your purchase.

8. Lost or Stolen Packages:

FROKME is not responsible for lost or stolen packages. If you encounter any issues with the delivery of your order, please contact the shipping carrier or local authorities to file a report.

9. Contact Us:

If you have any questions or concerns regarding our shipping policy, please contact our customer support team at support.india@frokme.com.